Frequently Asked Questions (FAQ)

You bet! Your link for downloading is immediately sent to you with your receipt via email. Download single tracks for only $39. For a better deal, download full CDs for only $89. You get ALL length versions of the track you order (Full, Underscore if available, :60, :30) and includes all three formats AIF, MP3 and WAV for one low price. Fresh offers 5 CD downloads (50 tracks or more!) for an incredible $189! See other Pricing Specials.

Sure! Send us a message about your music/composition through our contact page.
Call FRESH Music at: (413) 786-1450
Or mail a demo to: FRESH Music, 320 South Street, Agawam, MA 01001

Our staff prides themselves in always helping clients to find just the right music.
Whether it’s personal or business music, we’ll suggest multiple track or CD suggestions promptly.

Send us a message through our Contact Page or call (413) 786-1450.

We ship FRESH within 24 hours of receiving payment.

CDs are shipped FREE in the U.S. and Canada, via the U.S. Postal Service.
A packaging, product and handling fee is calculated on all orders:

1 - 5 CDs = $5
6 - 10 CDs = $10
11 - 15 CDs = $15
20+ CDs = $20

U.S. Postal Service Priority Mail: $8.95 + handling charge
2-Day UPS or Fed-Ex: $22.95 + handling charge (US only – other rates apply for international shipping)
Overnight UPS or Fed-Ex: $39.00 + handling charge (US only – other rates apply for international shipping)

International Shipping: Rates vary upon country of destination, order size and method of delivery.
Save International shipping, tax and duty costs by downloading FRESH Music for free.

Sure! Many customers still prefer hard copies. We ship audio CDs (Redbook Audio) which play on any standard audio CD player. You can then transfer, import, or capture FRESH CDs to other editing forms.

Check out our shipping info and pricing for more.

FRESH Music sells production music. Our customers use this music in video, web, film, on hold, classroom lesson plan enhancement tools or multimedia productions as background music – just to name some of the many uses. We have over 6,000 tracks on 156 CDs and offer our exclusive CUSTOM CD – 8 individually selected tracks for the low price of one CD ($89). When you purchase FRESH Music, we are selling you the rights to synchronize and mechanically transfer any theme you have purchased as many times as you like. Pay us once and use the music forever! See our License for specifics.

Sure – Click here for a sample.

The FRESH Music License Agreement is automatically included when you order and you only need to sign and retain it. For a special (foreground) On Hold or Performance License, Contact Us. FRESH Music always tries to give you the best possible deal. Customer Satisfaction is as important as great music to us.

Domestic and International broadcasts of this music must be cleared through either ASCAP or BMI, depending upon affiliation of each composition, whose revenues are collected directly from the broadcast station licensing, NOT from you as the producer. If your production is to be broadcasted you or the broadcaster are required to file a cue sheet with either ASCAP – cuesheet@ascap.com or BMI – cuesheets@bmi.com. There is no extra charge to you the producer. Download a Blank Cue Sheet Form here.

Refund & Return Policy

There are NO RETURNS on downloaded orders however we do offer lifetime replacement of any tracks or CD's on file that were lost due to computer or hard drive crashes you may experience. If a physical CD is ordered for shipping and is damaged we will replace it for free including shipping.

Privacy Statement

Your privacy as a valued customer is very important to us and know that we DO NOT sell email addresses or any other information and we do not store any CC information at all.